Your KIZER products is guaranteed against defects in material and workmanship and has a limited lifetime warranty to the original purchaser of the products.

-KIZER will not warranty products due to loss,damage caused by abuse,neglect,misues,accident or improper blade sharpening.

-Repairs to your product performed by any source other than KIZER unconditionally voids the knife's warranty.

-Cost for postage is the responsibility of the customer.

-Contact us at service@kizercutlery.com or service@tizi-outdoor.com before applying service or warranty work.


Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 15-28 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.


We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.


You can contact us through our contact page! We will be happy to assist you.

Customer support

Enter your text here

Send a message