Kizer Customer Service is always happy to help you!

 

For after sales and order issues on Kizer official website, 

please e-mail us at aftersales@kizercutlery.com 

 

For purchasing replacement parts, seeking help for your products with issues that purchased from dealers,

please e-mail us at service@kizercutlery.com

 

Our current response time on emails is 3-5 business days.

Any emails sent on weekends and holidays will be replied to the following business day.

 

If you are contacting us, please make sure the following items are attached,

1. Name and model number of your knife, e.g. Sheepdog Ki4488;
2. Pictures and videos of the broken parts, e.g. bent pocket clip;
3. Description of the status and your request.

We are here to take care of your needs and solve your problems.

If you have any questions, please do not hesitate to contact us!